Palm Club Hotel

This is located near many of the offices in Cocody area of Abidjan but there is little in the local vicinity and is some way away for the centre of Abidjan. On the positive side the rooms and the facilities are all clean and the service is very hospitable. There a number of themed food nights including music and BBQ around the pool area which was very good and made eating at the hotel of interest. However it is an expensive hotel compared to many others and there are a number of irritating things that I experienced. Firstly, the restaurant is staffed by the most surely manager who just says there is no change every time you pay with cash. Secondly, the rooms, whilst clean, have a number of facilities that are poor. The shower head holder on the wall is broken so the shower head does not stay in place and the mixer does not work which means the shower oscillates between extreme temperatures. Most of the TV channels in the room do not work and the fridge in the rooms periodically 'clunks' which is exasperating at night. The worse issue I had was I was given a room on the first floor over one of the main event halls after a long and very tiring journey and desperate for some sleep. I was not informed that there was an event on and the music just came through the floor loudly until midnight and then the room's tables and chairs were then packed away creating significant noise to 01.30 hrs making any sleep impossible until they had finished. WHY DO YOU GIVE CLIENTS ROOMS OVER EVENTS ROOMS WHEN THERE IS AN EVENT ON? PAINFUL. The reception staff were very sympathetic but that is as far as they would go. The food is a mix of salads, fruit and local hot food but be conscious that all the food and drink are very expensive compared to anywhere else in Abidjan and if you can eat out, I would recommend you do so. And would bring my own coffee or nespresso capules next time as $3 per capsule is a piss take! There is no room service on Sundays but this was not clear and was shocked to see plates and remining room service food left in the service areas for a number of days which is a concern hygienically. In summary, I will look at another hotel next time I am in Abidjan with better value if this does means a longer commute to the office.

RESTAURANT ET PETIT DEJEUNER TRES FAIBLE

La habitación está bien, es amplia y la cama cómoda.El personal de recepción es muy amable y colaborador. El servicio de traslado al aeropuerto funciona perfectamente. En el lado negativo la cafetería y el room service no disponen de una carta, pedí un Club Sándwich y me trajeron un Croque Monsieur.

peux faire beaucoup mieux pas de fonctionnement de télé pas de wifi dans la chambre matelas HS

Très bon hôtel , seul bémol sur le petit déjeuné car il est dommage que le café est payant ce qui n'est pas normal au petit déjeuné.... Buffet soir et midi très bien bonne cuisine copieuse, chambre propre, personnel acceuillant. sans oubliee la navette aèroport.

Un séjour décevant Nous n'avons pas eu de navette à l'aéroport comme l'établissement avait promis. Donc nous avons attendu plus d'une heure avant de commander 2 taxis pour nous accompagner à l'hôtel et tout cela à nos frais et l'établissement ne s'en est pas excusé. Le lendemain pour le petit déjeuner payé à l'avance pour 2 personnes, le personnel me demande de payer pour une deuxième personne alors que tout était déjà réglé bien avant notre arrivée. La mauvaise foi tout simplement ou personnel incompétent....